What2Know™
Track and Analyze Sales Activities
Discover what is working throughout the sales and marketing process to make interactions matter at every stage of the customer journey.
INTEGRATES WITH INDUSTRY LEADING SOLUTIONS
Sales Plan
Sales Metrics
Company Wide Sales Analytics with Robust features
Allows sales reps, management and marketing to see what is working in the sales process through robust analytics
- Reps can easily determine what topics they’ve covered and how deep they’ve gone on those topics with each contact.
- Account Engagement Reports quantify the exact time and effort it took to achieve specific results.
- Review specific actions and tools that contributed to success (or failure) during the sales cycle.
- Sales Managers can scan activity details and summary reports and drill down into the individual Story So Far on a prospect-by-prospect basis.
- Review touchpoints and conversations of individual reps for signs of problems and signs of success
- Adjust account strategies and design new campaigns.
- Seamless integration into current CRM enhances current reports through capture of additional (and critical) data.
What2Know Reports address essential elements of Account Based Marketing:
- Engagement with the Target Accounts
- Account Based Marketing – Key Account Selling Coverage – Are you reaching the right people at the right time?
- Account Planning – Sales Best Practices, Strategy and Processes
- Sales Activities Tracker- Sales Metrics and Detailed Reports by Salesperson and Sales Teams.
Account Engagement Report
Sales Managers can verify that the Sales Process is being followed for the selected target account and can replicate sales best practices across the sales team.
Account Details
This report shows the detailed interactions for the selected time period for the Target Account. Sales Managers can see which sales rep is interacting with each Contact, what was discussed, and how much time has been spent with this Contact, rolled up into the total Sales Rep time invested in target account selling.
Sales Talking Points
Sales Managers can see if Reps are following the recommended sales strategies on each sales call. The metrics in this report give the Sales Manager an objective view of the sales activities, scripts or approaches that are producing results so that these approaches can be shared with the entire sales team.
Touch Point Recency & Frequency
A clear and insightful view off all the sales activities on your key accounts:
Sales Managers can quickly see how their Sales Reps are balancing their time between all the Contacts at their assigned Accounts, i.e. are they spending too much time on a few accounts and ignoring others.
User Testimonials
SalesTalk is a homerun for any high growth, sales-led organization.The lifeblood of my sales organization is in the ability to generate sufficient amount of leads through a systematized sales process that can be replicated.We have experienced over 700% CAGR and are looking to replicate it again this year. SalesTalk is a vital tool for us to reach our goals.The implementation couldn’t have gone smoother and our reps understand the true value of sales acceleration.A favorite feature of mine is talking points.It gives your most junior sales representative the ability to be autonomous with easily queried statements while on the call or presentation.I see tremendous value in ensuring we deliver the right response.
PATRICK SCHWIND
- President of Hivewyre
SalesTalk combines the best of all sales tools, email templates, knowledge base, discovery questionnaires, sales process control, reporting and more. The content navigator and easy to use interface has enabled us to coordinate our sales process with our sales methodology. We are now able to manage a prospect’s objections, requests for information, or referral. SalesTalk will ensure your sales team is working out of a single system for all their prospecting needs.
MICHAEL NICK
- Author of The Key to the C-Suite”, ROI4Sales
Companies engage us to improve the overall effectiveness of their sales teams by focusing on a customer centric approach to adding value. A critical success factor is to maintain a “best practices” approach to every customer touch. To assist, I often recommend SalesTalk to provide a clean easy to use interface to best manage the requisite sales and marketing information as well as sales activity. SalesTalk improves a company’s ability to onboard reps, provides easy access to critical sales tools and gets everyone on the same page with regard to value proposition and positioning strategies. One central data repository readily available by a single touch. What could be easier?
ALAN D. ROHRER
- Phoenix Office of QBS Research,Inc.
With years of experience in telemarketing, and having used a number of state-of-the-art e-marketing and CRM systems including Salesforce.com and Constant Contact, I find SalesTalk, in combination with its marketing automation, to be the most powerful combination of business development tools I’ve ever used. This power comes from seamless integration between marketing and sales functions which enables users to send out content-rich, mass e-mailings, to detect and record actions taken by any respondents that open, click through, unsubscribe, etc., and to make these data immediately available within SalesTalk where it’s converted into visible, actionable information for use in sales pursuits; in essence, immediately transforming thousands of “suspects” into prospects. Sales Talk allows the salesperson to prioritize, develop and monitor individual pursuits to cultivate prospects and bring them to closure as quickly as possible. “The Story So Far” function tracks all sales activity – background research, phone calls, correspondence, etc. – puts it at the salesperson’s fingertips and presents the entire history of interactions at a glance, allowing detailed drill-down into specific activities on demand. Having all of this information readily at hand enables the salesperson to tailor sales strategies to individual prospects “on the fly” while enhancing credibility and professionalism when engaged on the phone or via e-mail. This is invaluable to anyone working hundreds of prospects concurrently and making many contacts every day, which is necessary and typical in complex, high value, long duration B to B selling wherein developing personal relationships with prospects is critical to converting leads into sales, and to one’s ultimate success.
WALT BEADLING
-Merit Career Development
SalesTalk, in the sales tool automation market, is a best-kept-secret that I am convinced is about to become very popular amongst professional salespeople who have to deal with a complex selling environment. Automate the task and not the person. SalesTalk does just this. Bringing personalization to the selling process without compromising customer engagement personalization. My experience of using SalesTalk, just over a small period of time, is that this tool shortens sales cycles, increases conversion rates and significantly increases the size of the sales pipeline which a salesperson can effectively manage. I am already recommending SalesTalk to sales and business leaders that I work with throughout Europe and the United States and I have never done this with any other 3rd party sales tool I have ever used before. And as I am old and professional selling is my life I have used a few!
JOHN FEDDEN
- Ceo, Sales Factory
Fabulous, unbelievable, simple. Takes the stress out of the sales staff after tradeshow to know that people are being tended to. Love it, love it, love it.
RICHARD DRENNEN
- VP Sales & Development of The Brogdon Group
INTEGRATES WITH INDUSTRY LEADING SOLUTIONS
