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The Story So Far™

Story So Far™

Turning Recorded Calls into Meaningful Results

INTEGRATES WITH INDUSTRY LEADING SOLUTIONS

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http://purl.salestalktech.com/salesacceleration/repository/salesrelevance/assets/videos/what_is_the_story_so_far.mp4

Finally, the Solution you’ve been looking for.

Our SalesTalk solution is the first system that captures all discussion points of a sales call, the actual time spent discussing each point, and the exact time within the call that the point was discussed. Gone are the days of tediously listening to hours of recordings, just to find those key discussion points.

Our Story So Far will provide the details of that call in a streamlined way, making your life easier. This custom Call Map gives you a link to the recorded call, with timestamps of all the points of interest within that call. Maximize your time efficiency and turn your Call Recording software into an effective tool instead of a burden.

WHAT ARE THE KEY BENEFITS?

  • Important discussion points captured with a single click - no more relying on specific words or phrases for your Call Recording reviews
  • Easily see the time spent on each discussion point, which is the key indicator of customer interest
  • Updates made to the sales process are synced to your CRM, maximizing sales rep productivity and CRM accuracy
  • The Story So Far provides everything said to, said by, or read by a prospect starting with the very first interaction
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The Story So Far in Action

1) Start Call

Start Call activates the phone dialer if you have one installed.

2) General Introduction

General Introduction covers the Opening Statement phase of the sales call. The “Begins” column refers to when the sales rep clicked the talking point, 19 seconds after the call was dialed.
The duration of this discussion is the difference between the start of the call and the time when the conversation shifted to the next topic, General Discussion.

3) Identified Buying Timeline

Identified Buying Timeline notes that the prospect identified a buying timeline 4 minutes and 33 seconds after the call began.
This is a Click Note, which records the action, but does not stop the General Introduction discussion timer.

4) General Discussion

General Discussion indicates a shift in the subject being discussed beginning at 9:26:50 AM, 5 minutes and 42 seconds into the call

5) Qualification Form

The Qualification Form becomes the center of attention at 9:32:32  AM, 10 minutes and 18 seconds into the call.

 6/10/2020  9:42:17 AM  6:42  20:03  Objection Handling
 6/10/2020  9:44:11 AM  0:00  21:57  - DISCUSSED PRICING
 6/10/2020  9:45:14 AM  0:00  23:00  - BUDGET IDENTIFIED
 6/10/2020  9:47:01 AM  0:00  24:47  - INTERESTING   CONVERSATION
6) Note - will buy this month

The Note “will buy this month” was left in the Story So Far by clicking the Notes button. Each note is stamped with the time that it was written and the user ID of its author.

7) Click to record end time

Click to record end time marks the end of the phone conversation. The rep clicks this note when the call is disconnected to trigger a retrieval of a link to the recorded phone call.

8) Link to Recorded Call

Link to Recorded Call is added to the Story So Far after receiving the link from your Call Recording service

The comprehensive Story So Far is a Call Map of everything that was discussed, in the sequence it was discussed, and how long the subject was discussed.

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This capability is not available in your current
CRM or Sales Cadence products

Take the system for a spin and start your FREE 30 Day Test Drive NOW!

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